1. Introduction

Campus Direct ("we", "us", or "our") operates the website campusdirect.io and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including study abroad counselling, university applications, and partner onboarding. Please read this policy carefully.

2. Information We Collect

We may collect the following information:

• Personal identification: Name, email address, phone number, date of birth, nationality, and address.
• Academic information: Educational history, qualifications, intended course of study, and university preferences.
• Usage data: IP address, browser type, pages visited, and time spent on our site.
• Communications: Records of enquiries, applications, and correspondence with our team.

3. How We Use Your Information

We use your information to:

• Provide counselling, application support, and placement services.
• Process and track your applications to institutions.
• Communicate with you about our services, events, and updates.
• Improve our website, services, and user experience.
• Comply with legal obligations and protect our rights.
• Send marketing communications where you have consented.

4. Sharing Your Information

We may share your information with universities, institutions, visa authorities, and service providers necessary to deliver our services. We do not sell your personal data. Any sharing is done in accordance with applicable data protection laws and with appropriate safeguards.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and keep your account details confidential.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to processing and to data portability. To exercise these rights or ask questions about your data, contact us at info@cduk.lk. You may also have the right to lodge a complaint with a supervisory authority.

7. Cookies and Tracking

We use cookies and similar technologies to improve site functionality, analyse usage, and deliver relevant content. You can manage cookie preferences through your browser settings. Our use of analytics may involve third-party services; their use of data is governed by their respective privacy policies.

8. Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. When data is no longer required, we securely delete or anonymise it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

Campus Direct
Email: info@cduk.lk
Head Office: 36 B, Gower Street, Colombo 05, Sri Lanka

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